Q: Is MediaPal free?
A: Yes, MediaPal is 100% free and available for all Paltalk members. However, it is only available to members on the latest version of Paltalk.
Q: Do soundcard settings need to be adjusted?
A: No. MediaPal eliminates the need to adjust any soundcard settings within your PC Control Panel.
Q: Can I use the mic while MediaPal is streaming?
A: Yes, members can use the mic as usual and MediaPal will continue to play simultaneously.
Q: How will I know if my request has been accepted (non-admins only)?
A: After you’ve clicked the MediaPal Button, you will see a tab that is labeled “My Requests.” Open the tab to see the status of your requests.
Q: As an Admin, how do I accept/reject a request?
A: When there are requests pending, a red circle will appear above the MediaPal button in your chat room. The number within the circle reveals how many pending requests there are. To accept or reject, click the MediaPal button then expand the “Requests” tab.
Q: Which Paltalk platforms can I use MediaPal on?
A: Paltalk Messenger for Windows (Version 11.3) is currently the only version which supports MediaPal. Users on past versions of Paltalk Messenger for Windows or other platforms (Paltalk Express, iOS, Android) will receive an Alert when MediaPal is initiated. These members will be provided with instructions on how to install the latest Windows-based build.
Q: How do I save the Room Playlist?
A: The Room Playlist is automatically saved and then associated to the respective room.
Q: Can I turn off MediaPal?
A: Yes, you can simply close out the MediaPal window by clicking the X in the upper right corner. You can also change the volume on MediaPal only by using the volume controller . This will not change the other volume settings in your chatroom.